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Chapter 13 • Creating the Creative Climate

1.        Suggest at least five things your company could do to make sure that employee-suggested ideas are not discouraged or blocked by non creative supervisors.

2.        Suggest at least ten things your company should do to make general employees more conscious of the company's need for new ideas.

3.        Employee Tom Anderson has submitted a completely useless idea on a production problem. You have sent him a polite note explaining in detail why his idea was turned down. But today, as you are walking through the plant area where Anderson works, he stops you and loudly and rudely begins to berate you, your judgment, and your appreciation of ideas. Approximately a dozen other workers are looking on and taking it all in. How would you handle the situation?

4.        Outline a five-hour program that would give junior executives and supervisory personnel in your company an indoctrination into and an appreciation of the principles of creative problem-solving.

5.        Select one of your company's standard training programs with which you are familiar. Suggest at least ten changes that could be made in it to give the participants a greater appreciation of the need to think imaginatively, without in any way cutting down on the quality of the training.

6.        In addition to those given in the text, suggest at least ten forms of non-monetary rewards to give to workers for worthwhile ideas.

Related terms include business process management and business function hr small.